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Woman looking at The Kaleidoscope Plus Group's crisis text line service poster

#TeamKPG celebrates the first anniversary of crisis text line service

At The Kaleidoscope Plus Group, we are celebrating the anniversary of our suicide prevention, crisis text line service, after we launched it last year on 10th October 2019, World Mental Health Day!

Our suicide prevention text line service, which has helped hundreds of people in its one-year of service, was founded in memory of Solihull Moors coach, Nick Mowl, who sadly died by suicide in May 2017.


Monica Shafaq, CEO of The Kaleidoscope Plus Group said,

“All of us at The Kaleidoscope Plus Group are so thankful to everyone at The Nick Mowl Cup who helped bring our idea into fruition. Launching our text line service last year meant we were able to provide 24/7 mental health support, to those in urgent need.”

During the peak of the pandemic, we have received 25% more texts than usual. 30% of those people who text us, also mentioned they were having suicidal thoughts.

Victoria Hornby, CEO Of Mental Health Innovations, which powers Shout 85258 said: “Our text messaging support service is there for anyone in the UK who’s struggling to cope, at any time of day or night. By texting TEAMKPG to 85258 you’ll receive support from a trained volunteer. They’re there to listen without judgement 24/7, and to help you feel calm, safe and with a plan to support yourself going forward. Since launch, we’ve taken over 400,000 conversations with texters who have taken the positive step to reach out for help. As a digital service, we’ve been even more critical since Covid-19, as we are one of the few mental health support services able to operate as normal at this time.”

Monica continued, “Coronavirus has caused problems for all of us whether it’s money, relationships breaking down, loneliness, fear, anxiety and more. I’m so glad that our crisis text line service was there, for when people needed it most. The current situation is really taking its toll on everyone’s mental health and wellbeing, which is why, we, at The Kaleidoscope Plus Group, aim to do everything we can to help.”

On average, 18 people die by suicide every day in the UK; it’s the biggest killer of men under the age of 45. It also accounts for more deaths than road traffic accidents, HIV and assaults put together.

For those in need, we are here to help.

If you’re in crisis or in urgent need of mental health support, text TeamKPG to 85258. It’s free, available to anyone in the UK 24/7 and is confidential.

You’re not the only one struggling to adjust to a changed world. We’ve had nearly 25% more texts than usual during the pandemic.

We want you to know, if you’re feeling anxious about anything, we are here for you, 24/7. Text TeamKPG to 85258 for free and confidential support 📱

If you need friendly guidance or advice with your mental health, Our Talk2Us service is free to use for anyone in the UK.

You can message us on Facebook from Monday to Friday at 9am-5pm, or 5pm-8pm on Saturdays and Sundays.

Alternatively, you can call us on the numbers below 👇

📞 0121 565 5605: Mon-Fri 9am-5pm
📞 0800 059 0123: Mon-Sun: 5pm-8pm

In light of #WorldMentalHealthDay, remember: Mask your face, not your feelings 😷

The Kaleidoscope Plus Group's mental health services such as Talk2Us, crisis text line, self-help toolbox and counselling
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Company registration No: 04660523, registered in England & Wales. Charity No: 1096473.