Talk2Us

No matter how you're feeling during this difficult time, you can always #Talk2Us

What is it?

Talk2Us is a brand-new service free to use for anyone in the UK.

The The COVID-19 pandemic has led to increased levels of stress and anxiety in individuals for a number of reasons. Some people have not felt emotions of this nature before and do not necessarily know what to do, or have any coping mechanisms in place.

The current situation is really taking its toll on everyone’s mental health and wellbeing, which is why, we, at The Kaleidoscope Plus Group, want to do everything we can to help.

How do I use it?

Whether you need expert support or just some friendly guidance and advice, you can Talk2Us in an accessible way that suits you.

Phone:
Call 0800 059 0123 Monday-Friday between 9am & 8pm, Saturday-Sunday between 5pm-8pm.

Messenger:
Chat to us online through our website, or directly through Facebook and a member of our team will be with you as soon as possible to talk.

Important information

Talk2Us is a helpline and messenger support service and is free to use for anyone in the UK. The service will be accessible from Monday to Friday between 9am to 5pm and from 5pm to 8pm on Saturdays and Sundays. Our team of experts and volunteers can offer you help, guidance and support.

Please note that this is not a counselling service, and if you require counselling, we will put you through to one of our counsellors to book an appointment. Appointments for counselling will now be taking place via phone or video chat, due to current social distancing restrictions.

This service is also not a replacement for our crisis text line and if you feel at risk and need urgent support, please text TEAMKPG to 85258 or dial 999.

Chat Rules
The Talk2Us service is overseen by staff and volunteers, who offer their time to help support others when they need it. Abusive or inappropriate behaviour will not be tolerated and our response agents reserve the right to terminate a chat without prior warning if these rules are breached.

Your privacy
Chat conversations are confidential and The Kaleidoscope Plus Group will not divulge any information to third parties unless the information is relevant under the Prevention of Terrorism Act, in which case we are obliged to disclose all information to the police. We will also share your information with the relevant authorities, if we believe you are at risk to yourself or others.

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