Thousands of people supported with mental health in past 12 months

The Kaleidoscope Plus Group supported around 2,500 people and their families between November 2020-21 and has continued to expand its services throughout the pandemic.

Chief Executive Monica Shafaq said: “This past year has seen rising numbers of people struggling with their mental health. Restrictive measures put in place during the pandemic coupled with loneliness, job and income loss, bereavement, and the direct or indirect impacts of Covid-19 has led to increased levels of anxiety and had a negative effect on many people’s mental health.

“Here at KPG we have seen an overwhelming increased demand for our services and have continued to work hard to ensure that everyone who needed our services and support received it.”

During the pandemic, the leading mental health charity, based in West Bromwich, produced a guide to help children and young people and their parents and carers manage their anxiety. Meanwhile its 24-hour text support service saw an increase of 25% more texts than usual.

Between November 2020-21 an average of 15 people reached out for support through the charity’s 24/7 text line which offers support to those in crisis and 540 people living in Sandwell accessed out-of-hours support from its Sanctuary Hub. During the same time frame its Primary Mental Health Workers offered support to 360 children and young people whilst its counselling service helped 206 people aged 18 and over.

A total of 47 families were supported through the charity’s self-harm support groups and a further 146 through its suicide bereavement support service both online and face-to-face.

Meanwhile 323 people were offered guidance, information, and advice out in the community to help improve their wellbeing and reduce isolation and loneliness.

In September the charity opened the doors to its new premises, Hope Place, in High Street West Bromwich where it will run its services from.

Ms Shafaq added: “Hope Place will be a hive of activity for our staff, volunteers and anyone who needs access to mental health and wellbeing support.

“We have a wide range of services that all run from here and anyone who accesses them will receive support to manage their mental health both now and in the future. Our teams will work with you to reduce any immediate pressures and offer advice and signposting to specialist services, catering for your individual needs.”