About Us

Here at KPG we are passionate about improving emotional health and transforming lives, where everyone has access to the emotional wellbeing support that they need to lead a healthy and rewarding life.

Our values are Integrity, Inclusion, Initiative, Innovation, and Independence; at the forefront of our minds are our service users and our people, providing a great place to work. We are Gold standard accredited with Investors in People and are also recognised by Best Companies to work for.

ABOUT THE ROLE

The Recovery Worker will provide key worker support to a specified number of service users, including one to one face to face support as well phone, video, and text support. Carrying out needs assessments of clients choosing to engage within the service and prioritise needs effectively. This role is responsible for carrying out individual safety and support planning within organisational and legislative requirements.

This role is 28 hours per week working 3 days between Monday to Friday 5pm to 11pm and 1 day at the weekend 12pm to 11pm. Working days to vary on a rota basis although hours of work remain the same.

There is a requirement for the recovery worker to have the skills and knowledge to be able to have good listening and empathy skills, to understand and support individuals with mental health and know how to handle difficult situations and be familiar with common mental health conditions. Working well with others and keeping good records, are also important parts of the job. Overall, need a mix of people skills, knowledge, and practical experience to do the job effectively.

Please note that all roles at KPG require a satisfactory DBS check.

What’s on Offer?

  • £11.44 per hour
  • 35 days per year (pro-rata) plus time off for your birthday
  • Enhanced company pension contribution (5%)
  • Wellbeing hour every week to focus on your health and happiness
  • Length of service holidays (up to 3 extra days)
  • 5 volunteering days per year to help a cause of your choice
  • Free on-site car parking
  • Free suicide awareness & mental health first aid qualification
  • Paid on 19th of each month for the full month

 

Key Tasks:

Client Support & Coordination

  • Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.
  • Liasing with other external agencies, complementary therapies, and community groups on behalf of people who use our services.

Safeguarding

  • Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.

Teamwork & Collaboration

  • Work as part of a team, sharing information and providing support to colleagues, including volunteers and trainees.
  • Engage in regular team meeting and discussions to ensure effective communication and collaboration.

Record Keeping and Documentation

  • Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.
  • Keep up to date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.

Relationship Building

  • Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.

Please note that we are unable to provide visa sponsorship for applicants that do not have the right to work in the UK or who may need sponsorship in the future. We are a disability confident employer and if you require any reasonable adjustments as part of your application, please let us know.

Email your CV and cover letter to [email protected]

Job Category: Job
Job Type: Part Time
Job Location: West Bromwich