Sanctuary Hub

A safe place where you can access support

Sanctuary Hub

At the Kaleidoscope Sanctuary Hub you will be able to speak to a friendly support worker, who will give you a safe space to talk. We will listen, support, offer advice and empower your recovery journey. This service offers face to face appointments, along with telephone, text and email support.

Our service runs from Hope Place which is situated on the High Street in West Bromwich and is designed to support you personally or if you are concerned about a family member or friend.

Our Kaleidoscope Sanctuary Hub is available 365 days a year during the following hours:

Monday to Friday 18.00 – 23.00

Saturday and Sunday 12.00- 23.00

Who is eligible to access the Kaleidoscope Sanctuary Hub?

  • People over 18 years of age
  • Those who have a home to return to following attending
  • People who have the capacity to make an informed decision regarding support
  • People willing to work with the staff
  • Those identified as having primary mental health needs

    Unfortunately, we are unable to support individuals who are intoxicated or have any immediate physical health needs.

How can Kaleidoscope Sanctuary Hub help?

Give the space and time to talk in a non-judgemental environment.

Work with you to reduce any immediate pressures.

Provide advice and signposting to specialist services, catering for individual needs.

Support you to manage your mental health and discuss coping strategies.

Let you know about tools and techniques that may reduce the intensity of your feelings – we can even demonstrate some to you.

How can the service be accessed?

Please call 0121 289 6111 any day of the week during the above hours for a phone consultation. Alternatively you can email us at Hub@Kaleidoscopeplus.org.uk or send us a WhatsApp /Text on 07800006472

If you contact us outside of these hours your query will be responded to the next working day.

Although our hub is open until 11pm, we take our last call at 10.30pm, therefore we encourage you to contact us as soon as possible.

The Kaleidoscope Sanctuary Hub Team and CEO Monica Shafaq

Over a quarter (26%) of young women aged between 16–24 years old report having a common mental health problem in any given week. This compares to 17% of adults. And this number has been going up…